POINTE TECHNOLOGY WINS NASBA CUSTOMER CARE AWARD
DATE POSTED: 10/12/2004
Recognizing the Top Computer System Builders and Value-Added Resellers in North America
ATLANTA, GEORGIA- October 12, 2004: NASBA – NASBA – The Association of Channel Resellers, North America’s largest association of independent computer and IT-related hardware manufacturers, value-added resellers, and IT solution providers, announced the winners of its prestigious “NASBA Awards.” The awards were presented recently at the Gartner System Builder Summit & VARVision conference and trade show in Scottsdale, AZ.
The NASBA Customer Care Award is presented to the Value-Added Reseller with the best programs, strategies, processes, and/or “ways of doing business” devoted to the delivery of exceptional customer service. Maryland based Pointe Technology Group took the top honors over nearly 250 of the leading computer manufacturers, and IT solution providers located across the United States and Canada in a highly competitive selection process based upon detailed criteria, written submission, interviews, and independent research by NASBA. “What most impressed NASBA was Pointe’s unique integration of employee compensation and customer service into one program,” says Jim Hagan, COO of NASBA. “The system ensures high rewards for the best employees, while maintaining top rate customer satisfaction scores.”
About NASBA
NASBA is a professional trade organization with over 14,000 members and more than 45 vendor partner that participate in the single largest IT sales channel of its kind. NASBA membership is free to all system builders, value-added resellers, IT integrators, consultants, and technology solution providers throughout North America. Members join to be a part of an industry collaborative that empowers them to stay competitive and profitable. NASBA programs and services help members increase revenue, decrease expenses, and gain access to a broad array of resources and customized channel programs. To learn more about NASBA visit www.nasba.com
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